Shipping policy

 

Modzy Market Shipping Policy

 


Last Updated: 11/23/2025


 

1. Order Processing

 

 

  • Orders are usually processed within 1–3 business days after payment confirmation.

  • Processing times may be longer during holidays or peak seasons.

  • You will receive a confirmation email once your order has been shipped.

 


 

2. Shipping Methods & Delivery Times

 


Because we dropship products from suppliers like AliExpress and Temu, delivery times vary depending on the product’s origin and your location. Estimated delivery times are as follows:

 

Destination

Standard Shipping

Estimated Delivery Time

Notes

United States

ePacket / Standard

10–25 business days

Tracking provided

Canada

Standard / ePacket

12–30 business days

Tracking provided

Europe

Standard / ePacket

15–35 business days

Tracking provided

Australia / New Zealand

Standard / ePacket

15–35 business days

Tracking provided

Other International

Standard

20–45 business days

Tracking may vary

 

Please Note: These are estimates only and not guaranteed. Delays may occur due to customs, holidays, weather, or shipping carrier issues.


 

3. Shipping Costs

 

 

  • Shipping fees are calculated at checkout and vary based on your location, product size, and weight.

  • Occasionally, we may offer free shipping promotions—any exclusions will be noted on the product page.

 


 

4. Order Tracking

 

 

  • Once your order ships, you will receive a tracking number via email.

  • Tracking updates may take 1–5 days to appear on the carrier’s site.

  • If you have trouble tracking your order, contact us at support@modzymarket.com.

 


 

5. International Shipping & Customs

 

 

  • International shipments may be subject to customs duties, import taxes, or other fees, which are the responsibility of the customer.

  • Please check your country’s import regulations before ordering.

 


 

6. Lost or Delayed Packages

 

 

  • If your package is delayed beyond the estimated delivery window, please contact us at support@modzymarket.com.

  • In cases where a package is confirmed lost, we will work with the supplier to provide a replacement or refund, depending on availability.

 


 

7. Shipping Address Accuracy

 

 

  • Please ensure your shipping address is accurate and complete.

  • We are not responsible for lost packages due to incorrect addresses.

 


 

8. Contact Us

 


For any questions about shipping, tracking, or delivery, reach out to us at:

Email: support@modzymarket.com